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ABOUT THE PRODUCT

Yes, you can find some size differences between brands. You can even see that the same brand can stock models which differ slightly in size.

We recommend you always verify what is the size equivalence of the product you are interested on in its American and European sizes. It could happen that you may always wear 5US men and by mistake you might be selecting a 5US women. Verifying the equivalence in the European sizing system or in centimeters, you will save yourself from making a mistake.

If a specific model fits in a particular manner, we try to include this information on the product page. If you have any other specific questions about how a model fits, please get in contact with our Customer Service Department and we will do our best to provide you with some advice.

To find out what is the equivalent of your size, you only need to have a look at the size chart available on the product page, to the right of the product images.

On the size chart you will be able to verify what is the equivalent of your size on the American, and the British sizing, or on centimeters. You just have to click on the sizes available on the table: EU (European sizing system), US (American system), UK (British system) or CM (centimeters).

No doubt. It is highly recommended to verify the correlation between both sizing systems. American sizing generally differs between models for men and women, opposed to the EU sizing (which does not change for men and women products) and centimeters. In this way, it will be difficult to get it wrong when choosing your size.

Differences only exist in the American sizing system (US) for men and women. This is, 5 US women will correspond to less centimeters than 5 US men. Please take this into account when choosing your size to avoid any mistakes. To verify you are choosing the right size, the best thing you can do is to compare the American sizing system with the EU size and centimeters (CM).

Note that no other sizing system presents any differences in size between women and men.

No, at bae Store is not possible to reserve or pre-order any of our products. This applies to all products in our catalogue, as well as exclusive product releases.

No, products added to the cart are never reserved for an upcoming purchase under your personal customer account.

At bae Store we interpret fashion by carefully selecting the products and brands available. We renovate our catalogue regularly in order to adapt it to the latest trends in the market and our customer's style and taste.

Our product selection often includes limited editions, and exclusive collections, which are restricted to a small number of items, often with no possibility to restock. As we often purchase products well in advance it is really unusual that we will have further stock of a product which has been available with us already.

We cannot order specific items to the manufacturing brands based on personal requests. 

If the size you are after is sold out, it is unlikely that we will be able to re-stock it. We usually do not renovate stock of products we have already worked with, as we keep a constantly renovated catalogue for our customers to find the newest and most unique products on the market at our stores.

No. It is not possible for us to get sneakers from previous editions or discontinued models already out of display elsewhere. Our stock available is what you can see on our website. Our stocks are synchronized in real time between our online store and physical stores.

If a product does not appear available in our online catalogue, we unfortunately do not have it, and we won’t be able to get it.

Solid quality criteria apply to all our creative procedures. Once you receive the product at home, you could however note light tone variations in the color of your product.

Any possible tone variations depend largely on the monitor or device on which you visualize the product page. We cannot control for these conditions, but we advise you to try and visualize the product in more than one device if you have any doubts regarding a product, its color, material or appearance.

No. It is not possible for us to get sneakers from previous editions or discontinued models already out of display elsewhere. Our stock available is what you can see on our website. Our stocks are synchronized in real time between our online store and physical stores.

The value that you can see on our online store is always the final price to be paid for the product. The price does not vary, and it will remain the same regardless of the quantity of products being purchased.

The same prices apply to all items available on our website and physical stores. The same reductions apply to products on sale on our website, and physical stores.