Returns
Christmas — Extended Return Policy: Orders placed from 12 November 2021 can be returned up until 31.01.2022.
RETURNS POLICY
You have 14 days to return your order.
This terms begins from the moment you receive your order. To return your order, please follow these steps.
PUT THE PRODUCT IN THE SECURITY BOX
Prepare the box. Put the product as well as the returns form, properly filled.
SEND US THE PRODUCT
Parque Industrial Monte Rabadas
4720-608 Prozelo Amares PORTUGAL
You can select a delivery service of your choice.The buyer is responsible for all shipping costs.
OR PROCESS YOUR RETURN AT OUR PHYSICAL STORE
Porto
Rua de 31 de Janeiro, 235
4000-543 Porto
RECEIVE YOUR REFUND
As soon as we receive and analyze your return, we’ll proceed with its refund through the same payment method used.
Do you want to make and exchange?
You’ll have to return the product you don’t want, and make a new order.
If you have any further question regarding the returns, click on Returns on the FAQ’s page.
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Non-cumulative with other discounts or campaigns.
